Landed Support
Need help with Landed? We’re happy to assist.
Email landedconcierge@gmail.com and we’ll get back to you as soon as we can.
What we can help with
- Trouble signing in or connecting your Gmail account
- A booking that didn’t sync correctly, or one that’s missing details
- Questions about how Landed works or what data it collects (see our Privacy Policy)
- Deleting your account or your data
- Bug reports and feature requests
Before you write in
A couple of quick checks that solve most issues:
- Make sure you’re on the latest version of Landed from the App Store.
- If a booking looks off, try pulling down to refresh the screen — Landed syncs from Gmail periodically, not instantly.
- If you’re offline, some screens show saved data from your last sync rather than live data — that’s expected, and everything catches up once you’re back online.
Still stuck? Email us at landedconcierge@gmail.com with a short description of what happened, and we’ll take it from there.